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Logistics · 2024

Atlas — Fleet Routing & Dispatch

Live routing across 2,400 vehicles, with a dispatcher interface built for people making decisions in seconds.

Atlas — Fleet Routing & Dispatch
The challenge

What was actually broken.

Routes were planned the night before and fell apart by mid-morning. Dispatchers spent the day rebuilding plans by phone, and the optimisation software the company had bought was ignored because recalculating took four minutes — an eternity when a driver is waiting.


Our approach

How we went at it.

Speed was the product requirement. We rebuilt the solver to return a revised plan in under two seconds for a full region, which changed it from a planning tool into a live one. Around it we designed a dispatcher console with the constraints on screen — driver hours, vehicle capability, customer windows — so the human could see instantly why the system proposed what it did and override it with one keystroke when local knowledge said otherwise.


The outcome

Where it landed.

Dispatchers adopted it within a fortnight, which is not typical for optimisation software. Empty running fell, on-time delivery rose, and the night-before planning shift was retired.

23%fewer empty miles
1.8sfull-region re-plan
2,400vehicles routed live
“

Our dispatchers had rejected two optimisation products before this one. The difference was that this one answers fast enough to argue with.

Sofia MarchettiHead of Network Operations

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